
Surance Privacy Policy
Last updated: August 11th, 2023
Surance Ltd. values your privacy. This privacy policy (“Policy”) describes how Surance Ltd. and our affiliates (together, “Surance”, “we”, “us”, “our”) processes Personal Data (as defined below) which we receive or collect in relation to your access and use of our website, surance.io (“Website”), our applications, products and services that we provide and offer (together with our Website, our “Services”), as part of our marketing practices and from our business contacts (such as representatives of customers and suppliers) and other third parties who provide us with Personal Data. Any undefined terms in this Policy, shall have the its meaning in our Terms, as provided here Terms of Service.
In the event you are a California resident and the CCPA applies to you, please see our “California Privacy Notice” here; if you are a Canadian resident and the Canadian applicable privacy laws apply to you, please see our “Surance Privacy Statement – Canada” here.
The term, “Personal Data”, as used in this Policy means information relating to an identified or identifiable natural person.
The term, “processing”, as used in this Policy means any action taken in respect of Personal Data.
We may change this Policy from time to time in order to keep you apprised of our data collection and use practices. We encourage you to regularly visit and review this Policy to stay informed of such practices.
Table of Contents
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The Personal Data we Collect and How we use it
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When you visit our Website (automatically collected data)
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When you create an account to use and access our Services in the applications
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When you interact with our social media accounts
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When you sign up for our newsletter or to receive updates or other communications from us (including responding to surveys and questionnaires)
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When you call us or contact us through a phone call or in writing (including for support or for submitting testimonials or other feedback)
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When you access and use our Security Services
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When you use our anti-phishing Services
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When you chat with our sales bot
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When we receive data from our Business Partners
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When we receive payment from you
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How (and with whom) we Share Personal Data
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Cloud and Hosting Services
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Law Enforcement or other Government Entities
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With your Consent
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Disputes
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Mergers and Acquisitions
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Affiliates
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Additional Information on our Service Providers
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How Long we Retain Personal Data
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Your GDPR Rights
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Transfers of Personal Data to other Countries Outside the EU or EEA
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Your California Privacy Rights
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Disclosure of Direct Marketing Practices (“Shine the Light”)
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Removal of Public Information of Minors
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California Do Not Track Notice
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Personal Data of Children
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Third Party Websites, Services & Data Collection
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Anonymous Information
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Our Contact Information
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The Personal Data We Collect and How We Use It.
We collect and receive Personal Data from outside our company and affiliates, such as from users of our products and services as described in the table below. Certain Personal Data is collected automatically, while other Personal Data is provided by you voluntarily, for example, when you contact us. The description in the table may be supplemented by additional information in other parts of this Policy. For example, you may find for more information on third-parties to whom your information may be transferred in Section 2 below.
When we Collect Data | Type of Personal Data we Collect | Purposes of Processing the Data | Retention Period (How long we store the data)* | Legal Basis under the GDPR | Third Parties with Whom We Share your Personal Data** | Consequences of not Providing the Personal Data |
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1.1 When you visit our Website
(automatically collected data) | • Placement of cookies, including third party cookies | • Enable site functionality | Please see our Cookie Policy www.surance.io/cookie-policy | • Your consent
| • Google Analytics |